Dear Wolf,
Thanks for getting in touch with us.
Fortunately, the problem with Wall-E's neck stability has been fixed and is available for purchase again!
We want to make sure we're doing a good job for you, so you’ll always find the link to a four-question survey in our emails. Please tell us how we did today:
LEGO Survey link
Please let us know if you need anything else.
Kind regards,
Emma
LEGO® Service
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