今天是预计发货日,我又去chat了。。。I can assure you it will be updated once the customs updates it because the order has already shipped out. And to help make up for the inconvenience caused, I will issue a $20 credit to your account
实在忍不住找了客服chat,得到如下信息:I see you had Independence day
Now due to some extreme weather in the US the shipping was delayed and then the order experienced some further delays Due to a significant customs delay and China Independence day,
I can assure you Gu Min that the order status will be updated by Monday as the order is actually on route to China to be delivered Tuesday.
We have been working through the weather to update all orders as quickly as possible.We still expect the Tuesday delivery as the order is on route to China
I am truly sorry for the late status up date It will be updated by tomorrow.我就上述情况表示非常失望。客服开始跟我说I will refund you part of the shipping as well.I've requested a refund of $36.22 to your original payment method.
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You'll see the refund on your credit card statement in the next 2-3 business days.
好了,我满足了。。。
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