Thanks for contacting Jawbone Customer Care.
It is probably true that your friends got a replacement from us but at the moment our agreements with China do not allow us to ship new replacement fitness trackers.
As stated in my previous email, please contact our distributor.
让我打电话找大陆的售后 所以保修暂且搁置了
刚才回客服的时候还没看到您的回复。。。我就说了一句As far as I know some friends of mine whose band also had this problem already got a replacement. Has the shipment policy been changed or I'm an exception...这样会不会惹毛客服。。
@zimintam hey,我和美国客服联系了说我的按键有问题,美国买的(淘宝买的美行),然后客服把我转给了international shipping team, 结果那边说他们现在不能送到中国。。请问您有什么办法吗?
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