芝麻信用评估
给大家做个参考：
22:26Keyasha
When was the orders placed?
22:27Visitor
Date Ordered: 11/28/15
22:29Keyasha
Was this with an US or Canadian credit card ?
22:30Visitor
no，one is a hongkong card, the other is a chinese card
22:33Keyasha
It sounding like you have an international card with an international billing address, that's why your order failed . We do not have any order for you , your bank will have to issue you your refund . We have no way to contact international bank , if they refuse to refund you the money can take up to 30 day to go back in your account .
22:40Visitor
but why i received my bank's message saying i have been charged if the order failed?
22:40Visitor
if so, where my money goes to?
22:45Keyasha
You bank has you money .
22:48Visitor
ok，do you mean that i should contact my bank to take my money back?
22:48Keyasha
Yes, they will have to refund you .
22:53Visitor
ok，then another question, after the three orders failed, i booked another order using paypal to pay the money, the order status says 'being processed', is that means the order succeed?
22:53Visitor
Order Number: ********
