我也电话询问了银行信用卡部,那个699M美元已经入对方账户,不是预授权的那种,交易描述:GROUPON INC ....../USA,看样子款项是先划给了Groupon,没有直接给第三方,只要Groupon还没划账给第三方,这个问题看来还有在Groupon解决的希望,退一步讲即便已划款给第三方,Groupon还是有责任解决这个问题的。
另外在http://faxian.smzdm.com/p/507125这个帖子里,有一值友care_说他的639美金那个团购已经发货在海淘路上,准备转手。
alcsoares@live.com应该是这个吧
This Groupon Goods item is sold by a 3rd party merchant—they will take care of ensuring the fulfillment, delivery, and quality of the item you've purchased.
For all questions and assistance with this order, you'll need to contact the merchant directly:
• When you purchased this item, you received a "Thank you for your purchase" email
• Log into your email account and pull up this email—make sure you're looking at the email account tied to your Groupon account
• Click "View Order Details"—this takes you to the item's order page
• From there, click the Contact Merchant button
You can also find their contact info listed in the deal's Fine Print, pasted here for your reference: 'alcsoares@live.com'.
If you've already taken the above steps but can't get in contact with the merchant:
• Let us know and we'll be happy to reach out to the merchant on your behalf
• Please navigate back to your item's order page using the above steps, click on the Tickets tab, and note the ticket number
• Then, send us that ticket number and the best phone number to contact you with
Regards,
Anto S
Groupon Customer Support
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