反正已经卖了红色的申请价格保护确实不容易通过,我也是突然喜从天降,本来我都放弃了,我说那就这样吧,感谢你的帮助,其他没有什么需要你的帮助了,然后她沉默了一会说答应我给我退差价
反正总得来说,有的客服好说话,最后会妥协,有的就不是这样
聊天记录在此
@bonech 哇哇哇,峰回路转啊,和美亚的客服磨了半天的嘴皮子,终于答应退我15刀了
Me: Hi, I have bought this item at the price of $149.88 on April 5,but now the newest price is $134.88,I wonder if could have a price match and refund, thanks!
Lea: Hello Lei, my name is Lea. I'm here to help you today.
Me: Hello Lea
Lea: I understand that you want to get a refund for the price dropped on the item you ordered.
No worries, I'll be more than happy to check on this for you and see how we can help you.
Just to confirm, are you referring with Mountain Buggy Nano Stroller, Ruby /
?
Me: Yes,I have bought Mountain Buggy Nano Stroller, RubY
Lea: Alright, thanks for confirming.
Please allow me a moment to check this for you.
Me: OK,thanks
Lea: You're most welcome.
Thanks for staying connected.
I've just checked on the item you ordered and seen that the item you ordered was the one who has the price of Item Price: $149.88 on the previous price and it was now $199.95.
And I've confirmed that the Item with the price of $134.88 was different from what you ordered.
Me: I know, but this is the same product. It's just different colors.
已经和中国客服联系了,对方的答复是不同颜色不予退款,只赠送了我10美金的优惠券。。。。目前还在和美国客服沟通,对方的答复也是不同的颜色。。。。。
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