你下单那天没有给你邮箱发一封订单确认的邮件吗?我是直接回复的那个地址。
Hi,
I'm really sorry for the delay in you receiving this product.
We had so many orders over Black Friday, particularly from China, and had to produce more stock to satisfy them.
The orders are now with another company in Hong Kong. They are currently passing these parcels to China Post so they can be tracked from Hong Kong to your door. As soon as we get the tracking reference we will email this to you.
I am again really sorry for how long it is taking for you to receive the product. We are currently looking at better and quicker ways to send parcels to China for the future.
Thanks,
Mira
这是我发邮件询问得到的回复,大致意思除了抱歉延误还是抱歉,然后就是当他们获得物流信息的时候会发邮件给我。 看来只有耐心等待了。。
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